At State Billing Services, we understand the importance of protecting the personal and sensitive information of our clients and their patients. This Privacy Policy explains how we collect, use, safeguard, and manage personal information in connection with our medical billing and revenue cycle management services.
https://statebillingservices.com/privacy-policy/
State Billing Services (SBS)
Effective Date: May 25, 2025
This Privacy Policy (“Policy”) explains how State Billing Services, including its affiliates, parent entities, and subsidiaries (“State Billing Services,” “SBS,” “we,” “us,” or “our”), collects, uses, stores, and shares information obtained through our websites, applications, and offline interactions.
This Policy applies to information collected through:
This Policy does not apply to:
We do not control third-party privacy practices and recommend reviewing their policies independently.
State Billing Services processes healthcare-related data on behalf of medical providers in accordance with contractual obligations, including Business Associate Agreements (BAAs) where required under the Health Insurance Portability and Accountability Act (HIPAA).
Your healthcare provider controls how your medical information is collected and used. SBS is not responsible for provider-level privacy practices, and patients should consult their provider’s privacy notice for details.
State Billing Services is a U.S.-based medical revenue cycle management company offering services such as:
Additional details about our services can be found on our website.
State Billing Services is committed to respectful, transparent, and compliant communication practices.
State Billing Services utilizes RingCentral, a secure and industry-recognized business communication platform, for all official voice calls, SMS messaging, and internal chat communications.
RingCentral is used exclusively for:
We do not use RingCentral for:
All communications conducted through RingCentral are strictly limited to operational, contractual, and service-related purposes.
SMS (Text Messaging)
SMS is used only for service-related communication with contracted healthcare clients and internal coordination. We do not send marketing or promotional messages.
Examples:
Clients may opt out at any time by replying STOP.
Phone & VoIP Communication
We use secure phone systems exclusively for client service discussions and internal communication. No advertising or unsolicited outreach occurs via these channels.
SBS does not initiate unsolicited marketing contact. Initial outreach is conducted only when a provider voluntarily requests information.
Once a provider becomes a contracted client, SBS may use phone calls and SMS for:
SMS messaging is used only for permitted operational communication. No sensitive medical information or PHI is transmitted via SMS.
Mobile opt-in data is never shared with third parties for marketing purposes.
Phone numbers collected through SMS consent are used solely for communication with State Billing Services.
Messages may include:
Message frequency may vary based on service activity.
Reply STOP at any time to unsubscribe.
Reply HELP or visit:
https://statebillingservices.com/communication-policy/
Consent is collected verbally or through digital forms and applies only to service-related messaging. Clients may opt out at any time.
Consent is documented internally using a standardized script confirming agreement to receive SMS notifications.
Website forms are used only for consultations, demos, and service inquiries. Submission does not trigger SMS communication.
We implement HIPAA-compliant safeguards including encryption, access controls, audits, and secure vendor agreements.
We may collect:
Used for service delivery, communication, compliance, and security.
We may share data with vendors, affiliates, and authorities when required. We do not sell personal data.
Used for analytics, security, and performance improvements.
Third-party platforms are governed by their own privacy policies.
Users may request access, correction, deletion, or portability of their data.
California residents have additional privacy rights under applicable laws.
We do not knowingly collect data from children under 13.
Data is processed in the United States under U.S. law.
We may update this policy periodically with a revised effective date.
State Billing Services
📞 +1 (888) 341-7321
📧 info@statebillingservices.com
📍 160 East Wesmark Boulevard, Suite C, Sumter, SC 29150
This policy is informational and may not cover all legal requirements in every jurisdiction. Third-party services are not covered. Continued use constitutes acceptance of updates.
